Health Literacy

We recognise that maps are needed to navigate our road networks and our public transport systems and yet we dont have a ‘road map’ for one of our most complex systems of care which is health. Either we make it more simple for people to get what they need from the health system or you provide clear maps about who does what and where to go for help. You then have a back up that provides an information support service where people can call to get advice if they are struggling to understand the system. The other thing to recognise is that some people in our community (those with complex needs and chronic conditions) will benefit from service coordination models that provide support and follow up to ensure that people are less likely to slip through the gaps.

Source: yourHealth | What should we do to boost the health literacy of Australians?